Wait! Don’t Go Yet! 👋
We see you thinking about your graduation! 😍 Before you leave, Please go to our Graduation subscription page and customize your graduation!
we hope you find what you’re looking for! 🛍️✨
FAQs
Frequently Asked Questions
What regalia do you offer?
We stock gowns, caps, hoods, and accessories for all major South African universities and colleges.
How do I choose the right size?
Our sizing guide is available on each product page. You can also contact us for personalized fitting advice
Can I customize my regalia?
Yes! We offer embroidery, color options, and institution-specific designs
Do you offer layby options?
Yes! You can reserve your regalia with a small deposit and pay it off over time—interest-free.
How long is the layby period?
We offer flexible terms from 1 to 6 months. You’ll receive monthly reminders and can settle early anytime.
Is there a minimum deposit?
Yes, a minimum deposit of R100 is required to secure your items.
Are there any hidden fees or interest?
No. Our layby plans are 100% interest-free with no admin or cancellation fees.
Can I pay online?
Absolutely. We accept EFT, Capitec Pay, Ozow, and major debit/credit cards.
Do you deliver nationwide?
Yes! We deliver anywhere in South Africa for a flat fee. You can also collect from our Midrand or Braamfontein store.
When will I receive my regalia?
Once your layby is settled, delivery takes 3–5 working days. Early settlement means early dispatch!
Can I track my order?
Yes. You’ll receive SMS and email updates throughout the process.
What if I need to cancel my layby?
You can cancel anytime. We’ll refund your payments minus a small handling fee if applicable.
What if my regalia doesn’t fit?
We offer exchanges within 7 days of delivery. Items must be unworn and in original packaging.
How can I contact you?
Email us at howzit@undergrad.co.za or WhatsApp 076 654 2372.